Thank you for shopping with AIXX LLC. Please read our shipping terms and policies carefully below:
- Shipping Area
We only ship to customers within the United States and internationally. Shipping and delivery of international orders may be subject to customs and other regulations. - Shipping Methods
Within the United States, we primarily use the following carriers:
United States Postal Service (USPS)
FedEx
UPS
For international orders, we will select the appropriate tracked international courier based on the destination.
- Shipping Time
Domestic Shipping Time: Depending on the shipping method selected, domestic orders typically take 2-3 business days to process. Shipping time varies depending on the destination, typically arriving within 1-7 business days.
International Shipping Time: International orders typically take 5-15 business days to process and ship, depending on the destination and customs clearance time. - Shipping Costs
Shipping costs are calculated based on the order weight, destination, and selected shipping method. You will be able to see detailed shipping cost information during checkout. - Tracking Information
Once your order has shipped, you will receive an email with a tracking link. You can use this link to track your package’s shipping status in real time. - Customs Duties and Import Taxes
For international orders, you may be required to pay additional customs duties and import taxes upon delivery. These charges are the buyer’s responsibility, and we recommend that you check the regulations in your country before placing an order. - Shipping Issues
If your package is lost or damaged during shipping, please contact Customer Support (customersupport@aixxllc.com) immediately. We will assist you with any claims or other matters. - Shipping Restrictions
Some areas may experience shipping delays due to weather, natural disasters, or other force majeure. We are not responsible for delays caused by these reasons.
If you have any questions or require further information, please feel free to contact our Customer Support team. Thank you for choosing AIXX LLC, and we look forward to providing you with a great shopping experience!